Refund policy
Thank you for shopping at BJS Motorsports.pk. We appreciate your business and want to ensure you have a great experience with our products.
If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
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You have 7 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused, uninstalled, and in the same condition that you received it.
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The item must be in its original packaging with all tags, manuals, and accessories intact.
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You must have the receipt, invoice, or proof of purchase.
Items Not Eligible for Return:
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Electrical or electronic parts (once opened or installed).
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Items marked as "Final Sale" or "Clearance".
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Damaged items due to improper installation or misuse.
2. Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
3. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
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Approved Refunds: If your return is approved, we will initiate a refund to your original method of payment (or via Bank Transfer/JazzCash/Easypaisa as agreed).
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Processing Time: You will receive the credit within 5-7 business days, depending on your bank's policies.
5. Shipping Costs
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error, e.g., wrong item shipped).
6. Contact Us
If you have any questions on how to return your item to us, contact us at:
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Email: [mediaadvana@gmail.com ya apna official email yahan likhein]
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Phone/WhatsApp: [Apna phone number yahan likhein]
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Website: bjs-motorsports-pk.myshopify.com